At Kinetic Care Solutions, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and store personal information in accordance with the Australian Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
We collect personal information only by lawful and fair means. The types of personal information we may collect include:
• Contact information such as name, address, email address, and telephone number.
• Health information necessary for providing our services.
• Financial information for billing purposes.
We collect personal information directly from individuals whenever possible. In some cases, we may collect personal information from third parties with consent or as permitted by law.
We use personal information for the following purposes:
• Healthcare professionals involved in providing services.
• Third-party service providers who assist us in operating our business.
• Government authorities and regulatory bodies as required by law.
• Other parties with consent or as permitted by law.
We take reasonable steps to ensure that third parties handle personal information in accordance with applicable privacy laws.
We are committed to protecting the security of personal information and have implemented reasonable safeguards to prevent unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.
Individuals have the right to access and request correction of their personal information held by us. Requests for access or correction should be made in writing to our Privacy Officer using the contact details provided below.
If you believe that we have breached the Australian Privacy Principles or mishandled your personal information, please contact our Privacy Officer. We take privacy complaints seriously and will respond to complaints promptly and in accordance with our obligations under the Privacy Act.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version of the Privacy Policy will be available on our website.
If you have any questions or concerns about our Privacy Policy or practices, please contact:
Kinetic Care Solutions
13/10 Burnside Road, Ormeau Queensland 4208
1300 185 345
Last updated: 31 March 2024
